What does people think about Stora Hotellet?

Reviews

We only show reviews our guests have approved for publication and in the language our guests have chosen to write in.

Satisfaction 92%
overall
90%
breakfast
88%
cleaning
93%
restaurant
88%
97%
overall
97%
breakfast
100%
restaurant
Not specified
cleaning
100%

Trevlig service, unik miljö

100%
overall
100%
breakfast
100%
restaurant
100%
cleaning
100%

bra läge, fantastisk inomhus miljö

supertrevlig personal, rummet mycket trevligt, fantastisk frukost

inget

100%
overall
100%
breakfast
100%
restaurant
100%
cleaning
Not specified

The design, the restaurant, the good prices, the breakfast

100%
overall
100%
breakfast
100%
restaurant
100%
cleaning
100%

Exceptional hotel reception staff - friendly, enthusiastic, nice!

The hotel was excellent.

100%
overall
100%
breakfast
100%
restaurant
Not specified
cleaning
100%

Everything was excellent!

100%
overall
100%
breakfast
100%
restaurant
100%
cleaning
Not specified

Dom små detaljerna, vatten och en chokladbit på rummet, syntes att det var inrett av någon som vet vad som är viktigt när man bor på hotell.

67%
overall
67%
breakfast
33%
restaurant
Not specified
cleaning
67%

Cool design som genomsyrar hela hotellet, lite mörkt i gångar och hissar, men detta är en självklart en smaksak, var mysigt med!

1. Man fick snabb återkoppling på eventuella frågor via epost och även ett trevligt bemötande på telefon. Receptionspersonalen var topp! Man fick hela tiden en känsla av att man blev sett och hörd på ett personligt sätt. Proffs! 2. En snabb och effektiv incheckning 3. Väldigt serviceminded och lösningsorienterad receptionspersonal. Vi var där fredag till søndag och möte olika från personalen och alla samma positiva energi, så detta har man verkligen lyckats med. 4. Superbra att man kunde behålla rum längre och till en rimlig avgift.

Utveckla frukostbuffén efter det marknadsförda " svenska klassiker", men man blev mätt! :)

74%
overall
74%
breakfast
67%
restaurant
Not specified
cleaning
67%

Very homely feeling and just love the big Indoor-patio

My wife didn't like that it's a little to dark in bathrrom, when doing the morning make-up

92%
overall
92%
breakfast
67%
restaurant
100%
cleaning
100%
100%
overall
100%
breakfast
100%
restaurant
100%
cleaning
100%

Very clean, a tad bit dark but still very nice

If coffee would have been complimentary, as some other hotels have. It would've been 5/5

100%
overall
100%
breakfast
100%
restaurant
100%
cleaning
100%

Läget, rummet, personalen och frukosten!

100%
overall
100%
breakfast
100%
restaurant
100%
cleaning
100%

Personalens service var helt fantastisk bra. De hjälpte oss med bagageförvaring innan vår hemresa. Vi uppskattade verkligen att det fanns ett utrymme där vi kunde sitta i väntan på vårt tåg.

100%
overall
100%
breakfast
100%
restaurant
100%
cleaning
100%

The story that the hotel tells. The design is so thought through.

50%
overall
50%
breakfast
67%
restaurant
Not specified
cleaning
33%

Breakfest ist good but not exceptional

Web presentation

Cleanliness

100%
overall
100%
breakfast
100%
restaurant
100%
cleaning
100%

Our room was perfect, so tidy, well equipped, marvellous view and the staff was very helpful and extra kind!

Nothing! Maybe weather:-)

70%
overall
70%
breakfast
33%
restaurant
67%
cleaning
100%

Miljön och rummets kvalité

57%
overall
57%
breakfast
33%
restaurant
Not specified
cleaning
67%

Great location, friendly stuff, warm and cosy room, everything is clean, cool design

The option of turning on the light when is needed would be good - currently it's a challenge to put the make up on for example

92%
overall
92%
breakfast
100%
restaurant
67%
cleaning
100%

unika atmosfären

100%
overall
100%
breakfast
100%
restaurant
Not specified
cleaning
Not specified

Everything

100%
overall
100%
breakfast
100%
restaurant
100%
cleaning
100%

Stämningen, läget och kvaliteten på både rum och mat.

Inget kunde ha varit bättre! Jag hade en av mina bästa hotellupplevelser.

86%
overall
86%
breakfast
67%
restaurant
Not specified
cleaning
100%

Läget perfekt, bra ordnat med parkeringsmöjlighet. Bra service och trots att vi kom tidigare än officiell incheckningstid så fick vi rummet.

100%
overall
100%
breakfast
100%
restaurant
Not specified
cleaning
100%

Centralt med det lilla extra

83%
overall
83%
breakfast
67%
restaurant
Not specified
cleaning
Not specified

Mysigt! Rolig inredning, trevlig bar och bra frukost! Vämlig och hjälpsam personal.

87%
overall
87%
breakfast
100%
restaurant
Not specified
cleaning
100%

centralt, god frukost o trevliga rum

kunna öppna sitt fönster i sitt rum utan att be receptionen göra detta

  • Stora Hotellet’s Freedom Suite is in the old banqueting hall and comprises a bedroom and living room covering 89 square metres. Photo: Erik Nissen Johansen.

  • At Stora Hotellet, King Oscar II and many a common sailor have walked up the staircase, built in 1895. In the background is Gotthard's restaurant and bar. Photo: Erik Nissen Johansen.

  • Night time at Stora Hotellet’s reception. In days gone by, party goers from the hotel would have mingled here with busy sailors from the seaman’s mission. Photo: Erik Nissen Johansen

  • When the 1895 staircase stops, a new staircase takes you to the attic. The new staircase was built from ship wreckage wood, old furniture and stuff found in the hotel's old attic. Photo: Erik Nissen Johansen.

  • Næzéns library is always open to our guests. A tribute to doctor Daniel Erik Næzén and his health spa that was located here. Photo: Erik Nissen Johansen.

  • The bar in Gotthard's restaurant is next to the lobby. It’s a meeting place for both Umeå residents and guests from near and far. Photo: Erik Nissen Johansen.

  • Gotthard's restaurant mixes fresh, local ingredients and inspiration from the world's ports. A tribute to the Gotthard Zetterberg, the first director of the hotel. Photo: Erik Nissen Johansen.

  • Superstition rooms are compact and cozy sailor berths in Stora Hotellet’s old attic with sloping ceiling, nooks and crannies. Photo: Erik Nissen Johansen.